Q 1. What are the documents required?
Ans: Mainly four documents are required
1. Photo copy of both side of PAN card, duly self attested
2. Address proof (Photo copy of Voter –ID/Electricity Bill/Bank Statement / Rent Bill / Rent
Agreement / Govt. issued letter)
3. One Cancelled Cheque of any bank having ECS no.
4. A recent Passport / Stamp size photo of the customer.
5. An optional document of Income proof required for the loan amount more than 40000.00
Q 2. Does the products covering warranty?
Q 3. Does income proof is mandatory?
Q 4. What is loan amount?
Ans: Cost of the product is divided into two parts. One is the 1st payment made by the customer, which is known as Down Payment & the rest amount is divided into different equal montly instalmwnts (EMI). This rest amount is known as Loan Amount, i.e. Total cost of the product/s less down payment.
Q 5. What is EBC?
Ans: Easy Buying Card, which will help the customer for buying more products in future.
Q 6. How and when I will get the EBC?
Ans: After completion of EMIs the customer will get EBC absolutely free at the given address.
Q 7. Can I get service after warranty period also?
Ans: Yes all our valuable customer will get after Sales Service even after the expiration of free warranty. In that case the customer has to pay the cost of repairing.
Q 8. Where I have to inform?
Ans: The customer can through Whatsapp / Email / SMS (24 x 7) or can call at our given phone number/s giving the details of address, product and problem/s.
The customer can even also directly contact with the manufacturer's help line whihin or without the Warranty period.
Q 9. What is Processing Fees?
Ans: A very nominal Possessing fees has been charged on a few products in certain EMI’s scheme.
Q 10. For any other quarry?
Ans: For any other quarry one can contact us through Email, Whatsapp or call us between 8 am to 8 pm.